MS Exchange 2010

Function methods
There are two ways to archive an email by using a MailDepot connector:

POP3
By using the journaling mailbox a copy of the internal email will be created into the journaling mailbox.
Subsequently the REDDOXX POP3 connector is fetching and archiving those copied emails.

SMTP
By using the journaling a copy of the internal email will be created and sent to a certain IP address.
A transport rule defines that emails match the domain must be forwarded by the send connector.
As a target system the IP or hostname of the REDDOXX MailDepot is specified.
The REDDOXX Appliance can provide an IP-Alias (eth0:MdCon) exclusively for the REDDOXX MailDepot SMTP-Connector.

The following steps are required to configure email polling via POP3:

Create a mailbox for the Journal recipient

  1. Log on to the Microsoft Exchange Server as a domain administrator.
  2. Start the Exchange Management Console.
  3. In the Exchange Management Console expand the Recipient Configuration and select Mailbox.
  4. Right click on Mailbox and select New Mailbox.
  5. Select User mailbox and click next.
  6. Select New user and click Next.
  7. Enter First name and Last Name and User Logon Name (e.g. ReddoxxMSXAgent) in the appropriate fields.
    Select the corresponding domain for the User logon name.
    Choose a password and repeat it.
    The Option “User must change password at next logon” must NOT be set!
  8. Confirm the alias and click Next.
  9. Select “Don't create an archive” and click next.
  10. Click Next, New and Finish.

Configuration of the journaling mailbox

  1. In the Exchange Management Console expand the Organization Configuration and select Mailbox.
  2. On the top of the right area select the register Database Management.
  3. Select the Mailbox Database where the journaling shall be enabled.
  4. Click right on the Mailbox Database and select Properties.
  5. Select the register Maintenance and activate the check box Journal Recipient.
  6. Click Browse and choose the created journaling Mailbox and confirm the Settings with OK

Activation of the POP3 Service

  1. In order to make the pop3 service permanently available, the start-up mode must be set to automatic.
  2. Finally the service needs to be started so that it is immediately available.
  3. Start the Server Manager.
  4. Expand the view Configuration and select Services.
  5. Search for Microsoft Exchange POP3, click right on the Service and select Properties.
  6. In the register General select Start-up type and choose Automatic.
  7. Start the POP3-Service.

The following steps are required to configure email delivery via SMTP:

Create a new Mail contact

  1. Log on to the Microsoft Exchange Server as a Domain Administrator.
  2. On the Exchange Server start the Exchange Management Console.
  3. In the Exchange Management Console expand the Recipient Configuration and select Mail Contact.
  4. Click right and select New Mail Contact.
    Enter First name (Reddoxx), Last name (MailDepot) and Alias (ReddoxxMailDepot).
    Click on Edit and enter an SMTP Email address, the domain for the external Email address must not exist but needs to have a correct syntax
    The forwarding rule will be bind on this domain.
  5. Click on Next, New and finally Finish.

Configuration of the Journal recipient
Here you define which email address (email contact) is used in the creation of duplicate email (by the Journal) to deliver the duplicate.
There is always a database linked to a journal recipient.
If you have mailboxes across multiple databases, they can be connected to the same journal receiver, if these mailboxes should also be archived.
With this distribution method, certain mailboxes can be excluded from archiving.

  1. In the Exchange Management Console expand Organization Configuration and select Mailbox.
  2. On the right side select the register Database Management.
  3. Select the Database for the Mailboxes you want to archive, click right on it and choose Properties.
  4. Click on Browse in the register Maintenance and choose the created Email contact.
    Activate the check box Journal Recipient
  5. Finish with apply and OK.

Setting up an SMTP Send connector
The Transport for emails that needs to be archived is defined with the smtp send connector.
For destination address the IP address of the Maildepot SMTP connector is needed.
This 2nd IP address (eth0:MdCon) of the REDDOXX appliance must be configured at first.

  1. In the Exchange Management console expand Organization Configuration and select Hub Transport.
  2. Click right and select New Send Connector.
  3. Enter the name ReddoxxMaildepot.
    For usage choose Custom.
  4. Click Next.
  5. Click on Add and enter the domain for the Email contact you have created.
  6. Click OK and Next.
  7. Select the option “Route mail trough the following smart host” and click Add.
    Enter the IP address for the Reddoxx MailDepot SMTP connector.
    This IP address must be configured in the as IP-Alias (eth0:MdCon) on the Reddoxx Appliance.
  8. Click next
  9. Select None at the Smart host authentication settings.
  10. Click Next and check the configuration
  11. Click New to create the Send Connector and finally Finish.